Front Desk Training Ppt

Desk etiquette university of wisconsin whitewater your department name attendance appearance work all scheduled shifts contact supervisor if you have a schedule conflict turn off personal cell phone no personal calls no personal homework casual dress be modest no butts bellybuttons or breasts no attire with writing except uww wear in good condition you are our first impression.

Front desk training ppt.

This course for receptionists and other staff at the front desk will. Communication skills ppt download communication skill training. Front desk first impressions american hotel and lodging educational institute the 25 greatest unprofessional front desk sins committed by hotel front desk associate as compiled from a survey of front office managers. Latest front office training.

Ppt front office department chart organization front office department scope of job includes duties and responsibilities. Women vs men in hr an inclusive perspective. Provide tips related to improving productivity. 21 august 2007 09 56 59 am from.

World s most popular free hotel management training blog. Suggest tactics for communicating with ease over the telephone and in person. We have shared 231 sop here. This discussion thread started.

Offer guidance for dealing with surprises that occur at the front desk. Main functions of bell desk department 6 stages of the guest check in procedure with flowchart types of common guest complaints in hotels different booking source of hotel reservation with examples 6 stages of reservation process in hotel with flowchart front office department security functions. Give clear guidelines for presenting a professional image. Front office receptionist training learning guide front office fundamentals first impressions form opinions get the most from your receptionist and front office personnel and convert a cost center into a income producing profit center for your practice.

Now you can enjoy ever aspects of hotel front office through this amazing power point collection. We have converted our hotel front office training manual into power point presentations. If you continue browsing the site you agree to the use of cookies on this website.