Front Office Front Desk Training Checklist

As the leading authority on virtual dental front office training laura helps dental professionals who want to be better at what they do gain the training they need through online video courses live seminars and coaching.

Front office front desk training checklist.

You are in fact the first person a guest interacts with. Collection of staff training document for the front office department. An efficient front desk is key to a productive practice. Audit checklist crime prevention security equipments handling emergency situations etc.

Latest front office training. They can be helpful when training new front office team members. 3 allow for input from your employees in defining these roles responsibilities and goals. See you around and happy.

A front office receptionist should always look his her best. There is so much going on at times. Company dress code should be well defined and communicated. Staff did not eat drink smoke or chew gum.

Front desk reception cashier reservation bell desk concierge travel desk etc. Staff maintained focus on guest was not distracted. Staff well groomed uniformed name tag was present. Our daily checklists help your fd staff to make the most of their day.

Front desk services audit check list for check in process. To complete it your supervisor or mentor will review the competency areas and the skills techniques and procedures outlined in each competency area of your essential duties for your job position. Turn on your computer station. The checklist gives the new team member a place to start.

Personal hygiene must be well attended to attire should remain professional and overall grooming should be neat and orderly at all times. Ensure computer was backed up. Learn more about laura s approach and how to book her for your next event. All guests are acknowledged with eye contact and smile within 10 feet even if the guest waiting in line.

Dental front office checklists are helpful for a couple of reasons. Front desk sop hotel staff training hotel staff job description front office training. Hotel sop s staff training tips job descriptions and more. Front desk high balance credit limit report.

Dental receptionist daily checklist. Hotel software or pms demo checklist cashiering and end of day functions hotel software or pms demo checklist front office functions hotel software or pms demo checklist reservation functions. The dental front desk is a hub of activity. 1 define roles responsibilities of front office staff 2 create an incentive program based upon realistic goals and expectations.

Front office orientation competency checklist is a tool for all staff who is assigned to the front desk position. A front office receptionist should respond quickly. Main functions of bell desk department 6 stages of the guest check in procedure with flowchart types of common guest complaints in hotels different booking source of hotel reservation with examples 6 stages of reservation process in hotel with flowchart front office department security functions. You may copy paste and edit checklists.